Contact Us

Contact Us

Have a question that’s not on the Classes FAQ or the Product FAQ page? Our Customer Care team is here to help! Email us at glassadmin@glassacademy.com and we’ll do our best to respond within 48 hours.

Need Help with an Order?

If you need assistance with an order, our amazing Care Team—Robbin, Donna, and Sarah—are ready to assist! Send an email to the address below, and they’ll get back to you as soon as possible.

💌 Email us at glassadmin@glassacademy.com

Prefer to Chat? Give Us a Call!

Sometimes, you just want to talk to a real person! We do our best to answer the phone between 4:00pm - 7:00pm EST on Thursdays and Fridays, and between 11:00 am - 4:00 pm EST on Saturdays & Sundays.  If we’re assisting another customer or away from the desk, please leave a voicemail, and we’ll return your call as soon as we can.

📞 Call us at (313) 561-4527

Press & Media Inquiries

Want to feature the Glass Academy in an article, blog, or interview? Reach out to Michelle@glassacademy.com, and we’ll be happy to provide images, quotes, or other media resources.

Wholesale & Hospitality Orders

Looking to add handcrafted glassware to your restaurant, bar, hotel, or event space? We’d love to collaborate! Email events@glassacademy.com for more details.

Corporate Gifting & Bulk Orders

Looking for unique, handmade gifts for your team or clients? Let’s make it happen! Email JacobN@glassacademy.com to discuss custom glass gift options.

Community Partnerships & Donations

We love supporting our community! If you’re interested in a partnership, fundraiser, or donation request, please fill out the form on our Donation Requests page or contact us at community@glassacademy.com.