Operations Manager

FULL TIME

This position starts immediately: it involves the day to day operations of the Glass Academy on every level with customer relations being the top priority.

Daily duties include, but not limited to: tours and sales of classes and products to customers, ringing sales, ordering supplies, tactile support for other departments (ie. YouTube filming, overall planning of events and featured special events) shipping, phone and email correspondance.

Candidate should be a fun-loving, personable, well groomed, knowledge, and driven individual. Must have customer relations experience, legible handwriting, computer experience, and transportation to work.

Ability to take the owners vision, and translate to staff and customers for the best customer experience while working with us.

A natural born leader, this position is perfect for an individual who is able to be guided by the studio's vision, while seeing potential and becoming part of that growth process.

Profit sharing and additional perks based upon skills, mindset, and experience.

Essentials: 5+ years in a customer related business. Self employed, semi-retired, career change driven, all possibilities! Follow the application process below so we can see if you are a good fit with us!

If you don't know anything about glass blowing or art- that is OK!  We will train you on all of that and you'll learn quickly.  What needs to be an innate skill of yours is an outgoing, friendly, wanting to serve personality that is willing to learn!

 

Seasonal Gallery Sales Position

PART TIME

If you are a social, happy, and upbeat person, who is all about creating wins for the team, come join the Glass Academy as a seasonal helper from November - January 2025.

You will be trained to work in the gallery and to host class tours describing our glass blowing facility, gallery, and overall studio experiences. Gallery maintenance and admin tasks are optional for extra hours.

To join us, you must be: organized, efficient, friendly, approachable, and driven to accomplish the goals set by the company.

Hours are as follows:
Thursday & Friday: 3PM - 8PM
Saturday & Sunday: 10AM - 5PM
Additional hours may be available as holiday packages sell.

Necessary skills:

Must live within 30 minutes of Dearborn, legible handwriting, a strong voice for the tours, able to stand 5+ hours, sales experience, and an open mind for learning new things.

Perks/Benefits:

• Modest dress code with provided tee shirts, aprons, and seasonal swag

• Fun-loving co-workers and team building activities

• Glass Academy branded merchandise and Renaissance festival tickets

• Delicious snacks, coffee, and seasonal favorites, plus meals on event days

• Direct deposit of wages for convenience

• 25% employee discount on Glass Academy products

• Free glass blowing classes for personal enrichment and sales knowledge, as offered

Join Glass Academy's passionate team and contribute to a culture of learning, growth, and collective success! Apply today following the directions listed below to become a part of our creative community!

Pay: Based on Experience

Applications being accepted. Follow the steps below.

________________________________________________________________

IT'S TIME TO APPLY! 

Send us your application by following these steps:

Step #1: Send us a cover letter on why you’d be a good fit for our team

Step #2: Include the letter from step #1 with your resume and send it to business@glassacademy.com

We will contact suitable applicants to set up a 15 minute zoom interview. All positions start immediately.

Additional details provided upon request.